Monday - Friday
0800 - 1600
0900 - 1200
MAWB, consol manifest, HAWB(s), shipper(s) invoice, shipper(s) packing list
- Burkina Faso
- Cape Verde (Portugal)
- Canary Islands (Spain)
- Central African Republic
- Côte d'Ivoire
- Democratic Republic of the Congo
- Equatorial Guinea
- Madeira (Portugal)
- Mayotte (France)
- Réunion (France)
- Sahrawi Arab Democratic Republic
- São Tomé and Príncipe
- Sierra Leone
- South Africa
- South Sudan
- United Republic of Tanzania
- Is freight collect on HAWB available?
- Is destination clearance and delivery available?
- Is ISPM15 (IPPC) required for solid wood materials?
import airline storage period from time of arrival
Destination import notes and documentation requirements
- original AWB (full original set not E-copy or photo copy)
- original Shipper's invoice
- original Shippers packing list
All documents must be in English
E-AWB / laser copy AWB acceptable
Consignee is to be stated in full by importer of record, importers address, phone number and contact person
China Customs at origin require details of MAWB consignee and HAWB consignee tax i.d / VAT number to process export entry.
Goods not cleared within 21 days after arrival will be stored at the States Warehouse and is sold after 3 months.
JNB Import airline handling is charge based on per piece rather than per kilo.
We advise that where possible, you re-pack loose pieces onto shrink wrapped pallets to reduce total AWB shipment piece count.
Shipments in transit via JNB hub
Maseru (MSU) is served by small narrow body passenger aircraft however space and availability is difficult.
Alternatively, air shipments can be sent as part of a JNB destined air consol and onforwarded JNB-MSU by road feeder service.
airport of destination as Maseru (MRU), with comment in handling info box to read : Shipment in transit to Maseru (MSU)
JNB consol MAWB to show airport of destination as Johannesburg (JNB) with supporting consol manifest.
All Maseru air shipments will be sent to Maseru by road and Customs clearance will take place at the border crossing.
Please ensure you send air import pre-alert to Groupair in good time and also have their green light that all documents are correct.
Last update: November 20, 2020