Customs hours
Monday - Saturday
0800 - 1400
0800 - 1400
Email pre-alert to:
Pre-alert to include :
MAWB, consol manifest, HAWB(s), shipper(s) invoice, shipper(s) packing list
- Algeria
- Angola
- Benin
- Botswana
- Burkina Faso
- Burundi
- Cameroon
- Cape Verde (Portugal)
- Canary Islands (Spain)
- Central African Republic
- Chad
- Comoros
- Congo
- Côte d'Ivoire
- Democratic Republic of the Congo
- Djibouti
- Egypt
- Equatorial Guinea
- Eritrea
- Ethiopia
- Gabon
- Gambia
- Ghana
- Guinea
- Guinea-Bisaau
- Kenya
- Lesotho
- Liberia
- Libya
- Madagascar
- Madeira (Portugal)
- Malawi
- Mali
- Mauritania
- Mauritius
- Mayotte (France)
- Morocco
- Mozambique
- Namibia
- Niger
- Nigeria
- Réunion (France)
- Rwanda
- Sahrawi Arab Democratic Republic
- São Tomé and Príncipe
- Senegal
- Seychelles
- Sierra Leone
- Somalia
- Somaliland
- South Africa
- South Sudan
- Sudan
- Swaziland
- Togo
- Tunisia
- Uganda
- United Republic of Tanzania
- Zambia
- Zimbabwe
Check-list
Is freight collect on HAWB available?- Is destination clearance and delivery available?
- Is ISPM15 (IPPC) required for solid wood materials?
- Freight collect
- ISPM 15 Required
4 days
import airline storage period from time of arrival
Destination import notes and documentation requirements
- original AWB (full original set not E-copy or photo copy)
- original Shipper's invoice
- original Shippers packing list
Notes
All documents must be in English
HAWB must show actual true freight charges otherwise IATA rate will be applied as the Value for Customs at destination
Consignee is to be stated in full by importer of record, importers address, phone number and contact person
China Customs at origin require details of MAWB consignee and HAWB consignee tax i.d / VAT number to process export entry
Last update: November 19, 2020
